Privacy & Cookie Policy

Last updated: [June 2026]

Wisp Studio ("we", "us", "our") operates [website URL] (the "Site"). This page explains what personal information we collect when you visit or contact us, how we use it, and how we use cookies on the Site.

We are committed to handling your information responsibly and in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

Wisp Studio is a research and writing company, based in the UK.

Information we collect

Information you give us directly

If you contact us through our enquiry form, by email, or by phone, we may collect:

  • Your name

  • Email address

  • Phone number

  • Company name and job title

  • Any other information you choose to include in your message

We only use this to respond to your enquiry and, where relevant, to discuss our services with you.

Information collected automatically

When you visit the Site, certain technical information is collected automatically through cookies, including:

  • Your IP address

  • Browser type and device information

  • Pages visited and time spent on the Site

  • Referring website or search terms used to find us

This is collected via cookies, described in the Cookies section below.

How we use your information

We use the information above to:

  • Respond to enquiries and provide information about our services

  • Maintain and improve the Site, including understanding how visitors use it

  • Meet our legal and accounting obligations

  • Protect the Site against fraud, misuse, and security issues

We do not sell your personal information to third parties, and we do not use it for unsolicited marketing unless you have separately opted in to receive updates from us.

Legal basis: We process enquiry information on the basis of our legitimate interest in responding to business enquiries, and analytics cookies are only set with your consent (or are restricted to strictly necessary cookies where you do not consent).

Cookies

Cookies are small text files stored on your device when you visit a website. They help the Site function correctly and, where you consent, help us understand how visitors use the Site.

Necessary cookies

These cookies are essential for the Site to work properly, for example remembering your cookie preferences and enabling basic site navigation. They are set automatically and cannot be switched off, as the Site would not function correctly without them.

Analytics and performance cookies

With your consent, we use cookies (including those provided through our website platform, Squarespace, and tools such as Google Analytics where applicable) to understand how visitors interact with the Site, such as which pages are viewed and how visitors arrived at the Site. This helps us improve the content and usability of the Site. These cookies do not identify you personally.

Managing your cookie preferences

When you first visit the Site, you will be shown a cookie banner where you can accept or decline non-essential cookies. You can change your preferences at any time by [clearing your browser cookies for this Site / re-visiting the cookie settings link in the footer, as applicable]. You can also control cookies through your browser settings, including blocking or deleting them, though this may affect how parts of the Site function.

Sharing your information

We use third-party service providers to help run the Site, including:

  • Squarespace, Inc., our website hosting and platform provider, which processes technical and analytics data on our behalf to operate the Site.

  • Google Analytics

These providers only process data on our instructions and are not permitted to use it for their own purposes. We do not share your information with any other third party except where required by law.

International data transfers

Some of our service providers, including Squarespace, may process data outside the UK (for example, in the United States). Where this happens, appropriate safeguards are in place, such as the UK Extension to the EU–U.S. Data Privacy Framework, to ensure your information receives an adequate level of protection.

Data retention

We retain enquiry information only for as long as necessary to respond to your enquiry and for a reasonable period afterwards in case you contact us again, or as required for our legal and accounting obligations. Analytics data is retained according to the standard retention settings of the tools we use.

Your rights

Under UK data protection law, you have the right to:

  • Request access to the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your information, in certain circumstances

  • Object to or restrict how we use your information

  • Request a copy of your information in a portable format

  • Withdraw consent to cookies at any time

To exercise any of these rights, contact us at [contact email]. If you are unhappy with how we have handled your information, you also have the right to complain to the UK Information Commissioner's Office (ICO) at ico.org.uk.

Changes to this policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. The date at the top of this page shows when it was last revised.

Contact us

If you have any questions about this Privacy & Cookie Policy, please contact us at:

hello@wearewisp.com